Thorpe AC

Frequently Asked Questions

At Thorpe Heating and Cooling, we understand that homeowners in Winter Haven, Lakeland, and Bartow, FL have many questions about their HVAC systems. Our experienced team has compiled answers to the most common questions about AC installation, heating repair, maintenance plans, and indoor air quality services to help you make informed decisions about your home comfort needs. Contact us today to learn more about our services or to schedule an appointment.

How often should I schedule HVAC maintenance?

We recommend scheduling HVAC maintenance twice per year – once in spring for your air conditioning system and once in fall for your heating system.

What is included in an AC repair quote?

Our AC repair quote includes a detailed assessment of your air conditioning systems, identification of all necessary repairs, transparent pricing for parts and labor, and estimated completion time.

How do I know if I need AC installation or just repairs?

If your air conditioning system is over 10-15 years old, requires frequent repairs, has rising energy bills, or fails to maintain comfortable temperatures, AC installation may be more cost-effective than continued repairs. Our technicians will assess your system and provide honest recommendations based on your specific situation.

How long does furnace installation take?

Furnace installation typically takes 4-8 hours, depending on the complexity of your system and any necessary modifications to ductwork or electrical connections. Our experienced technicians work efficiently to minimize disruption to your daily routine while ensuring proper installation.

What does heating repair service include?

Our heating repair service includes diagnostic testing to identify issues, explanation of necessary repairs, replacement of faulty components, system testing to ensure proper operation, and guidance on preventing future problems.

How can I improve my indoor air quality?

Indoor air quality testing helps identify specific contaminants in your home. We offer comprehensive air filtration services, including advanced filtration systems, UV light purification, and humidity control solutions to create a healthier living environment for your family.

Why is dryer vent cleaning important?

Dryer vent cleaning removes lint buildup that can cause fires, reduces drying time, improves energy efficiency, and extends the life of your dryer. We recommend professional dryer vent cleaning annually to maintain safety and optimal performance.

What is included in your HVAC installation quote?

Our HVAC installation quote includes equipment costs, labor charges, necessary permits, removal of old equipment, installation of new system, testing and commissioning, and warranty information. We provide detailed, transparent pricing for all installation services.

How do I know if I need a new HVAC system?

Consider HVAC installation if your system is over 15 years old, requires frequent repairs, has uneven heating or cooling, produces unusual noises, or significantly increases energy bills. Our technicians can evaluate your system and recommend the most cost-effective solution.

Do you offer emergency HVAC repair services?

Yes, we provide emergency HVAC repair services for urgent heating and air conditioning issues. Our experienced technicians are available to restore comfort to your home when you need it most, ensuring reliable service throughout Winter Haven, Lakeland, and Bartow, FL.

What makes Thorpe Heating and Cooling different from other HVAC companies?

As a family-owned HVAC company, we prioritize exceptional customer service, high-quality equipment installation, comprehensive maintenance plans, and transparent pricing. Our commitment to excellence and worry-free solutions has established our stellar reputation throughout Central Florida.

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