Expert Craftsmen are not born, they are built, & experience is earned over time.

Over many years we have become increasingly good at imparting craftsman capability, even in individuals with little or no prior experience.

Thorpe Precision Tune-Up Specialists – have a long tradition of being known as the most trustworthy, down-to-earth & supremely reliable team around. This is because we continually build our team with individuals of exceptional character.

It is Our Vision to be the trend setting, dominant service provider and employer of choice in our service area(s). This begins with our Mission of “Elevating Lifestyle by Design.” A process by which we improve our community’s way of life by choosing to intentionally live with purpose (Design).

As one of our most important assets, Thorpe Apprentice Tune-up Specialists receive some of the finest training and support available. Forming the foundation to become your own business unit in a fantastically rewarding and fulfilling career. See also Precision Tune-Up Specialist for more information on the role itself.

• Taking pleasure in order, they arrive punctually, focused & prepared to concentrate on one client at a time.
• Observant, Meticulous & Thorough; they notice and remember details and facts.
• Learning & understanding the specific, objective standards of performance excellence.

Apprentice Precision Tune-Up Specialists undergo an ardent program of learning and capability gathering. Our goal is to progress all team members to advanced job classifications as quickly as is effectively prudent. The initial training & progression process typically takes place over the course of 3-6 months. 1^st year Precision Tune-up specialists, going through our apprenticeship program can expect to earn a base income of between $34,000 – $40,000 (paid hourly). Your ability to listen, learn & apply our processes will earn an additional $5,000 – $27,000 or more uncapped. Total typical 1^st year earnings of $39,000 – $67,000. Specific effectiveness determines specific results.

The most important day in the life of any system is the day it is installed. A proper, precision installation is the linchpin/key factor determining homeowner comfort and happiness over the life of the system.

Expert Craftsmen are not born, they are built, & experience is earned over time.

Over many years we have become increasingly good at imparting craftsman capability, even in individuals with little or no prior experience.

Thorpe Installation Technicians – have a long tradition of being known as the most trustworthy, down-to-earth & supremely reliable craftsmen anywhere. This is because we continually build our team with individuals of exceptional character.

It is Our Vision to be the trend setting, dominant service provider and employer of choice in our service area(s). This begins with our Mission of “Elevating Lifestyle by Design.” A process by which we improve our community’s way of life by choosing to intentionally live with purpose (Design).

As one of our most important assets, we will train you to become one of the Most Elite of Craftsman Installers, the ones that deliver long-lasting comfort, efficiency, and aesthetics. Thorpe Apprentice Installation Technicians receive some of the finest training and support available. Earn valuable skills and experience that will form a firm foundation to build a rewarding and fulfilling career upon, no matter where you want to go with it… See also Installation Technician for more information on the role itself.

• Taking pleasure in order, they arrive punctually, focused & prepared to concentrate on the task at hand.
• Observant, Meticulous & Thorough; they notice and remember details and facts.
• Eager to learn and apply their new skills, enabling tasks to be accomplished efficiently & with precision.  
• Learning & understanding the specific, objective standards of performance excellence.

Apprentice Installation Technicians undergo an ardent program of learning and capability gathering. Our goal is to progress all team members to advanced job classifications as quickly as is effectively prudent. The initial training & progression process typically takes place over the course of 3-6 months. 1^st year Installation Technicians, going through our apprenticeship program can expect to earn a base income of $34,000 – $40,000 (paid hourly). Your ability to listen, learn & apply our processes will earn an additional $5,000 – $15,000 or more uncapped. Total typical 1^st year earnings of $39,000 – $55,000. Specific effectiveness determines specific results.

• Taking pleasure in order, they arrive punctually, focused & prepared to concentrate on one client at a time.
• Observant, Meticulous & Thorough; they notice and remember details and facts.
• Understand the specific, objective standards of performance excellence & consistently deliver 5-star service.

• Your first call early to arrive promptly at the appointed start time.
• Arrive to your first call in your freshly clean & tidy service truck.
• Engage with homeowner(s) to review the scope of work and gather feedback on their comfort experience and expectations.
• Perform prescribed services and client communication in accordance with procedures.
• Document work, findings and recommendations in tablet work order.
• Review work and findings with client. Attaining & documenting authorization as needed.
• Bill out work-order(s) and collect for services as appropriate.
• Communicate status of appointment, time records, parts used for restocking, etc.
• A Typical day for a Precision Tune-up Specialist consists of 4 – 6 appointments.
• Not every day is guaranteed to be “Typical”. We are in the Service Business. We serve as needed. Some days are hotter than others, some are shorter or longer

• Taking pleasure in order, they arrive punctually, focused & prepared to concentrate on one client at a time.
• Observant, Meticulous & Thorough; they notice and remember details and facts.
• Understand the specific, objective standards of performance excellence & consistently deliver 5-star service.

• Beginning your day professionally dressed & groomed for success, reviewing your first call early to arrive
• promptly at the appointed start time. Arrive to your first call in your freshly clean & tidy service truck.
• Engage with homeowner(s) to review the scope of work and gather feedback on their comfort experience and expectations.
• Perform prescribed services and client communication in accordance with procedures.
• Document work, findings, and recommendations in tablet work order.
• Review work and findings with client. Attaining & documenting authorization as needed.
• Bill out work-order(s) and collect for services as appropriate.
• Communicate status of appointment, time records, parts used for restocking, etc.
• A Typical day for a Thorpe Experienced Service Technician typically consists of 4 – 6 appointments.
• Not every day is guaranteed to be “Typical.” We are in the Service Business. We serve as needed. Some days are hotter than others, some are shorter or longer.

• Taking pleasure in order, they arrive punctually, focused & prepared to concentrate on the task(s) at hand.
• Observant, Meticulous & Thorough; they notice and remember details and facts.
• Understand the specific, objective standards of performance excellence & consistently deliver 5-star service.

• Beginning your day professionally dressed & groomed for success, reviewing your day’s scheduled work to arrive promptly at the appointed start time.
• Arrive to your first call in your freshly clean & tidy Installation Truck.
• Engage with homeowner(s) to review the scope of work, gain access to workspaces, and confirm expectations.
• Perform prescribed services and client communication in accordance with procedures. Document work, findings, and recommendations in tablet work order.
• Review work and findings with client. Attaining & documenting authorization as needed.
• Bill out work-order(s) and collect for services as appropriate.
• Communicate status of appointment, time records, parts used for restocking, etc.
• A Typical day for a Thorpe Experienced Service Technician typically consists of 1 typical comfort system replacement – 2 or more special projects.
• Not every day is guaranteed to be “Typical.” We are in the Service Business. We serve as needed. Some days are hotter than others, some are shorter or longer.

• Taking pleasure in order, they arrive punctually, focused & prepared to concentrate on one client at a time. While also supporting Jr. Technicians with training technical help & advice.
• Observant, Meticulous & Thorough; they notice and remember details and facts.
• Understand the specific, objective standards of performance excellence & consistently deliver 5-star service.

• Beginning your day professionally dressed & groomed for success, reviewing your first call early to arrive promptly at the appointed start time.

• Arrive to your first call in your freshly clean & tidy service truck.
• Engage with homeowner(s) to review the scope of work and gather feedback on their comfort experience and expectations.
• Perform prescribed services and client communication in accordance with procedures.
• Document work, findings, and recommendations in tablet work order.
• Review work and findings with client. Attaining & documenting authorization as needed.
• Bill out work-order(s) and collect for services as appropriate.
• Communicate status of appointment, time records, parts used for restocking, etc.
• A Typical day for a Thorpe Master Service Technician typically consists of 4 – 6 appointments.
• Not every day is guaranteed to be “Typical.” We are in the Service Business. We serve as needed. Some days are hotter than others, some are shorter or longer.

• Taking pleasure in order, they arrive punctually, focused & prepared to concentrate on one client at a time. While also supporting Jr. Technicians with training technical help & advice.
• Observant, Meticulous & Thorough; they notice and remember details and facts.
• Understand the specific, objective standards of performance excellence & consistently deliver 5-star service.

• Beginning your day professionally dressed & groomed for success, reviewing your first call early to arrive promptly at the appointed start time.
• Arrive to your first call in your freshly clean & tidy service truck.
• Engage with homeowner(s) to review the scope of work and gather feedback on their comfort experience and expectations.
• Perform prescribed services and client communication in accordance with procedures.
• Document work, findings, and recommendations in tablet work order.
• Review work and findings with client. Attaining & documenting authorization as needed.
• Bill out work-order(s) and collect for services as appropriate.
• Communicate status of appointment, time records, parts used for restocking, etc.
• A Typical day for a Thorpe Master Installation Technician may not be that typical at all. As a Master of indoor comfort, your expert knowledge and skill allow almost a chameleon-like ability to go where the need is the greatest.
• Not every day is guaranteed to be “Typical.” We are in the Service Business. We serve as needed. Some days are hotter than others, some are shorter or longer.

• Taking pleasure in order, they arrive punctually, focused & prepared to concentrate on one client at a time.
• Observant, Meticulous & Thorough; they notice and remember details and facts.
• Understand the specific, objective standards of performance excellence & consistently deliver 5-star service.

• Beginning your day professionally dressed & groomed for success, reviewing your first call early to arrive promptly at the appointed start time.

• Arrive at your first call in your freshly clean & tidy vehicle.
• Engage with homeowner(s) to review and gather feedback on their comfort experience and expectations.
• Review the comfort environment to assess technical requirements:

1. How quickly heat enters (Load Calculation).
2. Physical access and space in and around work areas.
3. Safety and efficiency considerations.

• Document work, findings, and recommendations in tablet work order.
• Build multi-tiered options to deliver on client expectations.
• Review findings and options with client. Assisting them in their decision-making process.
• Facilitating financing/funding acquisition and collecting for services as appropriate.
• Communicate and follow-up on status of appointments, scheduling work, specifics of work to be done, acquiring required products, etc.
• A Typical day for a Thorpe Comfort Advisor typically consists of 2-3 new appointments. With room for follow-up appointments, scheduled work processing, and in-progress or post-work job visits.
• Not every day is guaranteed to be “Typical.” We are in the Service Business. We serve as needed. Some days are hotter than others, some are shorter or longer