Committed to Excellence

Services

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Custom Comfort Design

Your home is your castle and our goal is to deliver the best level of comfort, safety, and air quality available for the best price available. In order to do this we offer a free in home comfort consultation with one of our Comfort Advisors. Our Comfort Advisors are polite, highly skilled professionals of the highest moral character. During this survey, the Comfort Advisor will assess your family’s personal comfort needs and wants as well as your homes specific requirements. They will assess the current installation; look for ways to improve its aesthetics, functionality, safety, air quality and efficiency. We will perform a “manual j” heat load calculation to ensure that the options that we provide are capable of delivering your desired level of comfort. We will review these findings with you then, together we will discuss several options to design the home comfort system that is right for you. We want you to know that you can trust us; we do this by giving you all of the pricing up front. We treat our clients the way we want to be treated. To schedule an appointment with a Comfort Advisor, Click Here. For more info on Custom Comfort, Click Here.

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We Provide Craftsman Heating and Cooling Installation

After your new comfort system has been designed and you have chosen your new equipment; our Comfort Advisor will work alongside the Inside Support Team to choose an install date that is convenient for you. Our office will continue to be in contact with you from the time you authorize the project, throughout installation and beyond. Be assured that you will receive professional service and a 100% satisfaction guarantee. Our install team consists of highly trained professionals who will treat you and your home with respect. They are trustworthy, reliable, honest and dependable. Our installation professionals undergo continual training throughout the year. This training ensures that your new system operates as designed and you enjoy a pleasurable experience. Each member of our team is drug tested and background screened. They are people with integrity that you can trust in your home. We will leave your home nice and cool, but we will never leave you out in the cold.

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We Provide Heating and Cooling Maintenance

A great majority of people don’t think about their heating and cooling system until it stops working or performing efficiently. Unfortunately, most of the time a system will fail in the heat of the summer or the chill of the winter. Our semiannual precision tune-up will help keep your heating and cooling system working effectively and efficiently in the heat of summer and those cold chilly nights.

Our professional service technicians understand proper maintenance of your air conditioning and heating system and can eliminate money – wasting problems. We have developed a customized program that addresses the problems we see most often. Read More…

Our comprehensive service and maintenance agreement is designed to:

  • • Reduce the possibility of an air conditioning or heating break down.
  • • Reduce your utility and repair costs.
  • • Provide preferential emergency service if the need ever arises.
  • • Provide discounts on repairs and accessories.
  • • Maintain or enhance your current level of comfort.
  • • Extend the life of your system.
  • • Protect your system’s warranty coverage.

Thorpe’s Precision Tune-up covers all facets of your home comfort system.

Air Conditioning

  1. Condenser Coil
  2. Evaporator Coil
  3. Blower Wheel
  4. Refrigerant Charge
  5. Air Filter
  6. Belts and Pulleys
  7. Lubrication
  8. Thermostat
  9. Controls & Safeties
  10. Motors
  11. Capacitors
  12. Condensate Drain
  13. Crankcase heater
  14. Relays and Contacters
  15. Unit Disconnect
  16. Unit Wiring
  17. Temperatures and Pressures
  18. Duct Work
  19. Static Pressure
  20. Electric/Auxiliary Heat Strips
  21. Defrost cycle/reversing valve operation (where applicable)

Schedule Maintenance Here

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We Provide Heating and Cooling Service and Repair

No one wants to be in a hot house in the summer or a cold house in the winter. That is why you can call us 24 hours a day and always get a live representative. You may also email us for all of your service and repair needs. We will dispatch an experienced reliable service technician to your home as soon as possible. Your comfort is important to us.

Request Service Here

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We Provide Indoor Air Quality Solutions

Everyone wants to feel healthy, especially in their own home. According to the EPA, the air inside a home can be up to 10-times as polluted as the air outdoors. We provide a full range of indoor air quality solutions that are custom tailored for your specific needs. Every home and every client’s needs are unique. We focus on providing solutions to your needs as opposed to “selling IAQ products”. If it doesn’t directly benefit your family and/or home, we won’t offer it. We pride ourselves in being honest and forthright with our clients. We give our clients options with varying levels of effectiveness and explain upfront the pros and cons of each. Our technicians are fully trained on Indoor Air Quality issues and the latest treatment methods.

We break Indoor Air Quality down into 6 categories:

  1. System Cleanliness
  2. Particulate Capture
  3. Source Elimination
  4. Humidity Control
  5. Ventilation
  6. Odor Removal – rendering all indoor contaminants safe to breathe

Contact Us

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Other Services We Specialize In:

Mistubishi Ductless Split and Multi-Split Systems

heating and cooling icon Mitsubishi logo

For decades, split-zoning air-conditioning and heat pump systems have been the quiet solution for cooling and heating problems around the world. Our quiet and powerful systems have three main components: an indoor unit, outdoor unit, and remote controller. Installation is as simple as mounting the indoor and outdoor units, connecting the refrigerant lines, and making a few electrical connections.

Mitsubishi Electric is the industry leader in split-ductless air-conditioning technology – period. Compare and you’ll see that no one surpasses the Mitsubishi Electric brand’s performance for quiet, easy-to-use, and energy-efficient operation. And because our split-ductless technology carries the Mitsubishi Electric name, you know every product is built to last. The bottom line is, Mitsubishi systems deliver the ultimate in comfort control for your home or office. It’s true today and will be comfortably evident for years to come.