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Awesome Service

Published May 8, 2018 | By thorpe

Not only were all my recent contacts with Thorpe on time but also with exceptional professionalism! Nelson set the stage with the system review and options. We chose an air filtration option. Jack and Rick arrived on schedule for the installation.and soon discovered that the filtration option would not fit with the horizontal orientation of the air handler. We made a collective decision to rearrange the system to vertical. The Thorpe team recognized that I could build a platform and the air handler was converted to vertical with the filtration option. Jack and Rick took on the modified task like the professionals they are. Additional supplies were delivered from Thorpe as the job progressed. New ducts were created and the system was up and running by dinner time. Thorpe Heating and AC is my choice for on-going service from now on. Also, I will recommend Thorpe to anyone who asks about an exceptional AC provider.